We process orders within 24 hours, however we ship multiple times per day and likely in just a few hours!  Once processed, your order is usually shipped the same day (before 3pm PT) or next day.

We love this question: we proudly ship in indestructible mailer boxes (sizes depending on the order), following by our custom clamshell packer for research products or individual boxes for 10ml products, all shrink wrapped to maintain a sterile barrier, sealed again in a bubble protector (not pictured), and finally all secured and ready for flight!

Delivery times vary based on your location and the shipping method you choose. Within the US, you can expect your order to arrive within 3-5 business days.  In some cases, we ship faster to avoid product sitting too long in transit (on us)!

For orders being delivered to Canada, the estimated delivery is 4-7 business days via UPS Standard services and 1-2 days via FedEx International Priority services.

Please note that we cannot be held responsible for delays caused by factors beyond our control, such as weather, holidays, or carrier issues.

Shipping is always free on orders over $300 in the US and over $400 for orders to Canada.

For orders under these thresholds:

• US: Flat rate of $12 for standard delivery (3-5 business days) or $28 for expedited delivery (2 business days or less)
• Canada: Flat rate of $24 for UPS Standard delivery (4-7 business days) or $42 for FedEx International Priority delivery. Since we use UPS and FedEx only, shipping costs are generally 2-3x more than the slower, cheaper alternative of USPS/Canada Post.  More often than not, shipping costs are more expensive than our flat rate but our shipments arrive much faster!

We offer optional shipping insurance for all orders underwritten by ParcelGuard.  While this service is not required, it adds an additional layer of protection that is primary to any coverage by the shipping courier.  For example, in the event of lost packages (defined as missing for more than 14 days) or courier damage, we will be able to reship to you immediately without delay, no questions asked!

Please note, you must keep and retain the entirety of the package during the claim process.  In some instances, we may advise to safely discard and/or dispose of the shipped products for safety.

Unfortunately, we cannot manually add insurance once the package has been shipped.

In addition to the US, we ship to our friends across the border in Canada and Europe daily!

Once your order is shipped, you’ll receive a tracking number and update via email (and SMS if you agreed during checkout). You can use this to track the progress of your shipment in your My Account dashboard or the carriers website directly.

In addition, you’ll be notified every step of the way by email (and SMS if you agreed during checkout) when the package moves, preparation for delivery and when it’s delivered!

If your order hasn’t arrived within the estimated delivery time, please check your tracking information. If there’s a delay, contact the carrier directly for more information or the notice we sent you by email.  As always, our team is standing by to assist at admin@modernpeptidestore.com for issues that be unrelated to the carrier.

All orders are processed the same day they are placed and we ship very fast; therefore, if you need to make a change, please notify us right away via Live Chat or  Contact Us